51³Ô¹Ï

On Demand Webinars
Strategy Booster Series

Fair dealing in APAC: Consumer duty goes global

Date
July 16, 2024
Time
Available on demand

Watch the recording

Payment Service Providers in Asia have taken on an almost essential role in the day to day lives of millions of people, a trend that regulators are keen to ensure does not result in the unfair treatment of customers.In this webinar, an expert panel takes a deep dive into regulatory developments in the APAC region, where they discussed:

  • The fair dealing rule in Singapore, Malaysia, and Hong Kong: What it is and what the implications are
  • The parallels between fair dealing and the UK’s consumer duty
  • Some further cross-border comparisons that serve as indications for how the APAC regulatory landscape will evolve in the future
  • Differences between e-money and banking accounts etc in Asia as it relates to consumer protection
  • Implications of a wider trend of PSPs taking on the role of an essential service for day to day life.

Speakers

  • John Gidla, Head of Payments 51³Ô¹Ï, Vixio
  • Prasad Thandapani, Analyst, Vixio
  • Kinnari Gurnani, Payments Regulatory Lead, Vixio